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HLT33215 Certificate III in Health Support Services

Gain the skills and knowledge you need to start your career in Health Support Services

The Certificate III in Health Support Services prepares you to work in a range of work environments within the health and aged care industry. With a strong focus on food safety, WH&S, infection control compliance, communication and team building. 

This qualification is part of an exciting and diverse career pathway in the community services and health sectors. Health Support Services do not involve direct care assistance tasks such as assisting other staff with care of clients.

Course Description

This qualification covers workers who provide support for the effective functioning of health services. These functions are carried out under supervision and require the use of some discretion and judgement. These workers may also provide a team leadership, workplace training or leading hand function. These workers do not deliver direct care to clients.

Entry Requirements

There are no entry requirements or pre-requisites for entry this course.

Course Delivery/Duration

  • 6-month program - this course is delivered over 14 sessions scheduled fortnightly. Participants who are not currently working within the industry will complete a minimum of 3 days work experience within this period.

  • Please feel free to talk to us about flexible delivery options

Course Structure

Core units

CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTINF001 Comply with infection prevention and control policies and procedures
HLTWHS001 Participate in workplace health and safety
HLTWHS005 Conduct manual tasks safely
BSBWOR301 Organise personal work priorities and development


Electives units

HLTAHA020 Support food services in menu and meal order processing
HLTFSE001 Follow basic food safety practices
HLTFSE005 Apply and monitor food safety requirements
HLTFSE006 Prepare foods suitable for a range of client groups
HLTFSE007 Oversee the day-to-day implementation of food safety in the workplace
SITXINV004 Control stock
CHCCCS009 Facilitate responsible behaviour
BSBFLM312 Contribute to team effectiveness
SITXFSA101 Use hygienic practices for food safety


Please note: Electives may change, depending on a particular organisational need.

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